Most Helpful Bank during COVID-19 in the Philippines and 10th in Asia Pacific
The winning bank was recognised by the consumers as the most-helpful bank during COVID-19, with the highest net promoter-based BankQuality Score of 101.25 in the Philippines. The bank spearheaded an online platform that consolidates information about different online scams and fraudulent activities to raise awareness among its consumers. The bank is also an active partner of Ingat Angat Tayong Lahat (Keep Safe Everyone) campaign to test, trace, and treat across the region, to build consumer confidence and champion empowered vigilance amid the pandemic. The Most Helpful Bank during COVID-19 in the Philippines and 10th in the Asia Pacific is Metrobank.
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For further information on the collaterals for winning banks, please contact:
Mr. Mobasher Zein Kazmi
Head of Research
Tel: (+61) 452 514 145