News AnalysisNews Analysis,
News Analysis,
Significant risks to asset quality and profitability persist for banks in the region as start of COVID-19 vaccination may not ensure sustained and even…
Research NoteResearch Note,
Research Note,
The chief executives of DBS Bank, Standard Chartered Bank and Microsoft discuss the impact of technological transformation and COVID-19 on the future of…
Case StudyCase Study,
Case Study,
The bank curated a strong digital active client base but its low digital BankQuality score and a rise in customer complaints after its acquisition of Diamond…
TrendwatchTrendwatch,
Trendwatch,
The World Bank expects growth in emerging markets and developing economies in East Asia and Pacific to rebound to 7.4% in 2021 as the pandemic subsides…
Co-publishedCo-published,
Co-published,
Lisa O’Connor, Head of Capital Markets Strategy at SWIFT discusses how the global provider of secure financial messaging services is delivering infrastructure…
InterviewInterview,
Interview,
In this conversation with Emmanuel Daniel, former US Congressman Barney Frank discussed the incoming Biden administration’s key priorities, new appointments…
Case StudyCase Study,
Case Study,
Despite fierce competition from its local South African peers and some Nigerian banks, Absa emerged as the Best Retail Bank in Africa
Case StudyCase Study,
Case Study,
Standard Chartered Ghana outperformed major local rivals such as Stanbic Bank and Fidelity Bank in areas such as digital, customer experience, and risk…
Co-publishedCo-published,
Co-published,
Li Yong, general manager of custody services at ICBC, discusses the development of its custody business in response to the fast-growing and changing asset…
Co-publishedCo-published,
Co-published,
Zhang Bin, chief information officer at Ping An Bank, discusses the bank’s digital transformation, the use of artificial intelligence (AI) to drive improvement…