The Asian Banker RSS feed News, Analysis, Opinions, Interviews and Press Releases

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The Asian Banker RSS feed News, Analysis, Opinions, Interviews and Press Releases

Standard Chartered's Kumar: “We are eliminating unjust bias for more resilient AI models”

Thu, 17 Sep 2020 17:04:00 +0800
Financial institutions are exploring new initiatives for greater transparency in AI owing to concerns regarding potential bias and fairness in its decision outcomes. .
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Stanchart HK CEO Mary Huen recognised as Retail Finance Person of the Year for transforming and elevating the bank’s retail business

Wed, 16 Sep 2020 17:44:00 +0800
Mary Huen of Stanchart HK has had an extensive and distinguished career in financial services and led the bank to success amid turbulent times
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UOB is Best Retail Bank in Singapore for digitalisation, customer engagement and people development

Mon, 14 Sep 2020 16:48:00 +0800
United Overseas Bank (UOB) increased retail banking income contribution by 15% as the financial industry grapples with digital advancement. The bank leveraged its omni-channel customer engagement model which helped grow retail deposits by 7% year on year. The bank continued to invest in digital transformation and innovation which resulted in 96% of all transactions being conducted digitally in 2019.
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Vietcombank’s Nghiem: “Becoming digitalised is the future for banks”

Sun, 13 Sep 2020 17:39:00 +0800
In this instalment of the Digital Reinvention Dialogue series, Nghiem Xuan Thanh, Chairman of Hanoi-based Vietcombank, maps out the bank’s journey towards digital reinvention as one of its top agendas to remain competitive.
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TPBank's Nguyen: "Technology is only one-third of the answer"

Fri, 11 Sep 2020 14:16:00 +0800
TPBank CEO Nguyen Hung shares how the bank’s digital transformation is being anchored not just on technology, but also right mindset of its staff and process.
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BCA’s Setiaatmadja: “Accelerating digital strategy vital to growing customer base and business stability”

Thu, 10 Sep 2020 14:36:00 +0800
The president director of Bank Central Asia (BCA), Jahja Setiaatmadja, talks about how accelerating the bank’s digital transformation has helped in expanding customer engagement and how the financial services industry will play out during the current crisis brought about by COVID-19
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China's financial industry ponders reform and innovation amid reorganisation of global trade and supply chains

Tue, 08 Sep 2020 17:59:00 +0800
The Asian Banker Finance China 2020 Conference on 28 August addressed the evolution of global trade and supply chains, as well as how China’s financial services industry need to transform itself, manage innovation and accelerate structural reform in a post-COVID world
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Central banks accelerate digital currency plans as PBOC surges ahead

Mon, 07 Sep 2020 14:55:00 +0800
Central banks are undertaking extensive work on digital currencies to improve the cost, security, speed and reach of transactions to eventually accelerate the growth of cashless ecosystems, with the Chinese central bank seemingly ahead
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Excellence Awards 2020: Retail players focus on digital engagement and customer-centric ecosystems amid uncertain enviroment

Fri, 28 Aug 2020 13:21:00 +0800
The key focus areas for various retail players in 2020 are centred on best digital bank, mobile banking and customer experience. The use of online and mobile banking has increased, prompting various lenders to enhance their digital offerings and customer engagement
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BankQuality Rankings 2020: Consumers will dictate the winners and losers in the digital era

Thu, 27 Aug 2020 12:53:00 +0800
The inaugural BankQuality™ Consumer Survey and Rankings interviewed 11,000 bank customers in 11 markets across the Asia Pacific region on their engagement, experience and satisfaction with their main retail banks.
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