Friday, 31 March 2023

Best Retail Bank in Nigeria - Access Bank

5 min read

By The Asian Banker

The winning bank focused on hyper-personalised customer experience by launching a mobile app that integrates lifestyle and banking services. It features capabilities such as  nearby payment that enables customers to make payment transactions vie QR, Bluetooth, and face pay. The mobile app also offers online shopping, flight booking, visa payments, and instant loans. The bank attracted more than 11 million new customers. The Best Retail Bank in Nigeria is Access Bank.


About The Asian Banker

The Asian Banker is the region’s most authoritative provider of strategic business intelligence to the financial services community. The global research company has offices in Singapore, Malaysia, Hong Kong, Beijing and Dubai as well as representatives in London, New York and San Francisco. It has a business model that revolves around three core business lines: publications, research services and forums. Visit for details.

You may visit the Excellence in Retail Financial Services page at

For further information on the collaterals for winning banks, please contact:

Mr. Mobasher Zein Kazmi

Head of Research

Tel: (+61) 452 514 145

Email: [email protected]

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