Most Selected Main Bank in the Indonesia - Bank Central Asia
This bank was chosen by 34% of the bankable population in the Indonesia for a primary banking relationship. Consumers said that the bank’s personalise services and reputation are the main reasons for their primary engagement.
The bank boasts a customer base of over 34 million customers. Its digital customers grew 55% year-on-year between 2021 and 2022, with over 20 billion recorded transactions in 2022. It operates more than 1,200 physical branches and 18,000 ATMs nationwide, ensuring accessibility for consumers.
With its diverse product, and accessible channels, the award for the Most Selected Main Bank in the Indonesia goes to Bank Central Asia.