Tuesday, 25 June 2024

Best Productivity, Efficiency, and Automation Initiative goes to Commercial Bank of Ceylon

5 min read

By The Asian Banker

This initiative digitized and modernized the FX rate request process through the launch of an FX Portal, replacing the outdated and error-prone reliance on phone calls. Unique to the local market, the portal features a real-time web interface and is integrated with the bank’s payment hub via API for more streamlined and user-friendly access to FX rates. 

For achieving over an 85% improvement in turnaround time for FX rate requests, which eliminates 500-600 calls to the bank’s treasury, Best Productivity, Efficiency, and Automation Initiative goes to Commercial Bank of Ceylon for "Treasury FX Portal."  



Leave your Comments
Recent Comments