Research NoteResearch Note,
Research Note,
United Overseas Bank (UOB) increased retail banking income contribution by 15% as the financial industry grapples with digital advancement.…
Research NoteResearch Note,
Research Note,
The inaugural BankQuality™ Consumer Survey and Rankings interviewed 11,000 bank customers in 11 markets across the Asia Pacific region…
Editorialeditorial,
Editorial,
South Korea’s first digital-only bank Kakaobank (kakaobank) earned the top spot as the Most Helpful Bank in Asia Pacific during COVID-19…
Kakaobank of South Korea has won the customer vote through its digital-only service to top APAC retail bank ranking
Research NoteResearch Note,
Research Note,
As cases of COVID-19 accelerate outside of China, affected countries have enacted relief policies with an estimated worth of $3 trillion…
Research NoteResearch Note,
Research Note,
The Singapore banking industry has persevered through challenges in 2019 such as global growth coming under pressure due to geopolitical…
Case StudyCase Study,
Case Study,
Singapore’s start-up economy and innovative financial system have cultivated the peer-to-peer lending industry in the country. With…
DatafilesDatafiles,
Datafiles,
Increased utilisation of financial technology is setting the stage for further digitisation of the Philippine’s consumer banking industry,…
Co-publishedCo-published,
Co-published,
Acknowledging the disconnect between available credit and the underserved small and medium enterprise (SME) market, the Development…
Co-publishedCo-published,
Co-published,
To alleviate customers from the hassles of banking, Security Bank launched a pro-customer product, shifted from being operations-centric…
Case StudyCase Study,
Case Study,
FINTQ addresses the gap in financial access for Filipinos without credit qualifications and those in the rural areas through its cloud-based…
News AnalysisNews Analysis,
News Analysis,
With an increased focus on customer engagement and omnichannel experience, Alibaba integrated its ”New Retail” strategy to blur the…