Research, analysis and opinions from Research
ING Direct Australia an exception in INGs struggling Asia Pacific region business
Date: Apr 10, 2014 | Author: ResearchSimplicity in product lines, quality in service, keep ING Direct Australia’s operating profitability high enabling it to maintain an even keep with commercial banks.
“If you make products simple, cost is greatly reduced”
Date: Mar 17, 2014 | Author: ResearchAnton Friend, treasurer at South Africa’s Capitec Bank discusses the bank’s core focus on retail, factors that allowed it to gain a foothold in the country, and the service model.
“We positioned ourselves at the beginning as a niche bank”
Date: Mar 14, 2014 | Author: ResearchKeshini Jayawardena, deputy general manager of Nations Trust’s retail and SME banking business discusses the banks’ focus on customer service and processing model.
Banks reach turning point; face potential asset quality deterioration
Date: Feb 28, 2014 | Author: ResearchAsian markets that have been buoyed by easy liquidity over the past few years have now to re-orientate to a world where the “music” of cheap money has virtually stopped.
Proactive bank risk discovery take on increased importance
Date: Feb 26, 2014 | Author: ResearchProceedings report from The Asian Banker’s Risk Management Dialogue 2014, on the key elements of an integrated risk management framework.
Improved operational efficiencies and customer service a must for Malaysian banks
Date: Feb 26, 2014 | Author: ResearchProceedings report from The Asian Banker’s Malaysia Heads of Retail Banking Dialogue 2014, on the increasingly competitive retail banking landscape and associated challenges faced by Malaysian banks today.
Digitisation trend paves way forward for Indonesian banks' E-money efforts
Date: Dec 24, 2013 | Author: ResearchLarge domestic banks such as Bank Central Asia, Bank Mandiri and CIMB Niaga expected to further drive digitisation of retail banking services and products in coming years.