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Our research and analysis on Technology & Operations
The following in-depth pieces represent our archive of research and analysis on Technology & Operations.
Chinese banks enhancing direct banking channels to cater to increased demand
Although 60% of domestic banking customers are shifting to more direct banking methods, most would still want access to physical branches.
Rapid smartphone adoption fuels China’s online retail market boom
Total transaction volume in China's mobile shopping market is projected to reach $36.84b, a 140-fold increase from 2010.
Wipro Technologies targets Asia Pacific loan origination market with new Lend Value suite
Suresh Raman, Asia Pacific & Japan banking group head at Wipro Technologies explains how the company offers both a differentiated product and service for lending technologies.
Financial institutions need to take extra caution as digital crimes show tremendous spike
With two Middle Eastern banks hit for $45m in a recent heist, banks will be well-advised to double security efforts to stay one step ahead of persistent cyber crooks.
Shift in consumer behavioural patterns affecting banks’ Big Data usage
Banks will need to better direct the appropriate promotions, deals or product options to customers in line with their past habits, if they are to turn an average customer into a loyal one.
Cathay United Bank remodels data warehouse to facilitate a single version of truth
The bank successfully partnered with Teradata to implement an enterprise-wide Data Management Infrastructure, improving analysis efficiency and risk control capabilities.
Customer centricity, accessibility and analytics key consumer channel trends in Asia Pacific
Proceedings report from the Technology Decision Makers Conference 2013, held in conjunction with The Asian Banker Summit 2013 on new strategies in bank channels, distribution, and customer management.
Key drivers behind Chinese banks going international
Proceedings report from The Asian Banker’s dialogue on "Building the International Presence of Chinese Banks" on key factors affecting the competitiveness of Chinese banks in a global environment.



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