Our research and analysis on Technology & Operations
The following in-depth pieces represent our archive of research and analysis on Technology & Operations.
Banks need to turn digital channels into revenue generators
Date: Dec 12, 2013 | Author: Research
Proceedings report from The Asian Banker’s teleconsultation session ‘Changing expectations of bank customers’, on the need to align customer banking experience in branches and on digital channels.
Interview transcript: Herbjorn Hansson, chairman and CEO, Nordic American Tankers
Date: Dec 11, 2013 | Author: Editorial
Herbjorn Hansson, chairman and CEO, Nordic American Tankers, discusses the importance of liquidity, staying true to one’s business strategy, and leadership qualities.
"Banks in Asia Pacific and Latin America have a more positive approach towards technology"
Date: Dec 11, 2013 | Author: Neeti Aggarwal
Simon Paris, global head of strategic industries at SAP, discusses emerging technology trends and banks' approach to technology transformation in a competitive marketplace.
Popularity of online commerce fast transforming the face of banking in China
Date: Dec 09, 2013 | Author: Bertrand Pigeon
Systematic deregulation of the domestic financial services industry, coupled with the popularity of e-commerce platforms, heralds sharper competition in the future.
Regulatory restrictions and use of legacy systems impede HK banks’ customer centricity efforts
Date: Dec 06, 2013 | Author: Research
Proceedings report from The Asian Banker’s Hong Kong Heads of Retail Banking Dialogue 2013, on issues shaping the current retail banking landscape in the city.
“The missing link is the electronic movement of documents”
Date: Dec 05, 2013 | Author: Esther Tan
Tom Rahder, Vice President, Product Strategy at Bolero, discusses the benefits and future of electronic letters of credit.