Banking in Brief
We follow bloggers who provide alternative, meaningful, serious and sometimes irreverent insights into the industry
Our research and analysis on Retail Banking
The following in-depth pieces represent our archive of research and analysis on Retail Banking.
Chinese banks must be able to adapt to current market dynamics to stay competitive
Date: May 16, 2013Remarks by Fan Wenzhong, director general, international department, CBRC, at the China International Banking Convention 2013, on the changing banking landscape in China.
Author: Fan Wenzhong
Categories: Basel III, Capital & Strategic Issues, China, Operational Risk, Regulation, Retail Banking, Risk and Regulation, SME Banking, Trade Finance, Transaction Banking
Keywords: The Asian Banker, China International Banking Convention 2013, Fan Wenzhong, CBRC, FATCA, Market Risk, Credit Risk
Customer centricity, accessibility and analytics key consumer channel trends in Asia Pacific
Date: May 14, 2013Proceedings report from the Technology Decision Makers Conference 2013, held in conjunction with The Asian Banker Summit 2013 on new strategies in bank channels, distribution, and customer management.
Categories: Channels, Core Banking, Customer Centricity, Data & Analytics, Data Management, Innovation, Mobile Banking, Operational Risk & Security, Retail Banking, Technology & Operations
Keywords: Asian Banker Summit 2013, Bank Mashreq, CCB, Bank Resona, UBS, Big Data, SBI, OCBC, UK Payments Council, mPesa
Hong Kong banks must deliver a needs-based selling approach to build customer loyalty
Date: May 07, 2013Banks’ core retail deposit generation ability at branch level linked with strength of franchise and customer trust.
Categories: Deposits and Liabilities, Hong Kong, Retail Banking, Wealth Management
Keywords: BEA, Hang Seng Bank, BoC, HSBC
DBS named best managed bank in Singapore and Asia Pacific
Date: Apr 29, 2013The bank achieved 12 quarters of consistently strong performances since 2010, while CEO Piyush Gupta managed to achieve the main goals outlined in his nine-point strategic roadmap.
Author: Timothy Shim
Categories: Consumer Credit, Customer Centricity, Operational Risk & Security, Retail Banking, Technology & Operations
Keywords: DBS, Piyush Gupta, Asian Banker Summit 2013, OJK, Muliaman Hadad, William Isaac, FDIC, Cesar Virata, RCBC, Ian Johnston, SWIFT, Paul Chow, Alain Chevalier
Australian banks shift channel focus showing slower growth in traditional channels usage
Date: Apr 25, 2013With the positive take-up rate amongst Australian retail customers, mobile banking will be instrumental in altering the way bank branches are used going forward.
Author: Durva Lakhlani
Categories: Asian Banker 500, ATMs & Kiosks, Australia, Cards, Channels, Databook, Mobile Banking, Retail Banking, Technology & Operations
Keywords: CBA, Kaching, ANZ, NAB, Citibank, Westpac, HSBC
Affordability the key paradigm in long-term debt sustenance in consumer lending in Saudi Arabia
Date: Apr 24, 2013Having grown its market share in the mortgage business over the last four years, Samba Financial Group plans to transform itself into a diversified retail banking player.
Categories: Mortgage, Retail Banking, Saudi Arabia
Keywords: Eisa Al Eisa, Samba Financial Group, Citibank
Kasikornbank enables convenience for partner merchants through new mobile solution launch
Date: Apr 24, 2013Kasikornbank expects to win over around 20,000 card-accepting smart-phones and tablets in 2013, of the 50,000 additional merchants it aims to capture over a similar period.
Author: Durva Lakhlani
Categories: Channels, Mobile Banking, Retail Banking, Retail Payments, Technology & Operations, Thailand
Keywords: Kasikornbank, Thailand, K-Merchant on Mobile, mPOS
The integration of payment information with transaction could change the nature of banking
Date: Apr 18, 2013Brett King, CEO and founder of Moven, discusses the bank’s revolutionary strategy that places mobile phones at the core of a fully mobilised bank.
Author: Foo Boon Ping
Categories: Channels, Innovation, Internet Banking, Mobile Banking, Retail Banking, Technology & Operations
Keywords: Movenbank, Brett King, CRED, Facebook, iPad