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Our research and analysis on Retail Banking
The following in-depth pieces represent our archive of research and analysis on Retail Banking.
Chinese banks must be able to adapt to current market dynamics to stay competitive
Remarks by Fan Wenzhong, director general, international department, CBRC, at the China International Banking Convention 2013, on the changing banking landscape in China.
Customer centricity, accessibility and analytics key consumer channel trends in Asia Pacific
Proceedings report from the Technology Decision Makers Conference 2013, held in conjunction with The Asian Banker Summit 2013 on new strategies in bank channels, distribution, and customer management.
Hong Kong banks must deliver a needs-based selling approach to build customer loyalty
Date: May 07, 2013
Author: Research
Categories: Deposits and Liabilities, Hong Kong, Retail Banking, Wealth Management
Keywords: BEA, Hang Seng Bank, BoC, HSBC
Banks’ core retail deposit generation ability at branch level linked with strength of franchise and customer trust.
DBS named best managed bank in Singapore and Asia Pacific
The bank achieved 12 quarters of consistently strong performances since 2010, while CEO Piyush Gupta managed to achieve the main goals outlined in his nine-point strategic roadmap.
Australian banks shift channel focus showing slower growth in traditional channels usage
With the positive take-up rate amongst Australian retail customers, mobile banking will be instrumental in altering the way bank branches are used going forward.
Affordability the key paradigm in long-term debt sustenance in consumer lending in Saudi Arabia
Date: Apr 24, 2013
Author: Research
Categories: Mortgage, Retail Banking, Saudi Arabia
Keywords: Eisa Al Eisa, Samba Financial Group, Citibank
Having grown its market share in the mortgage business over the last four years, Samba Financial Group plans to transform itself into a diversified retail banking player.
Kasikornbank enables convenience for partner merchants through new mobile solution launch
Kasikornbank expects to win over around 20,000 card-accepting smart-phones and tablets in 2013, of the 50,000 additional merchants it aims to capture over a similar period.
The integration of payment information with transaction could change the nature of banking
Brett King, CEO and founder of Moven, discusses the bank’s revolutionary strategy that places mobile phones at the core of a fully mobilised bank.



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