Banking in Brief
We follow bloggers who provide alternative, meaningful, serious and sometimes irreverent insights into the industry
Our research and analysis on Singapore
The following in-depth pieces represent our archive of research and analysis on Singapore.
Shift in consumer behavioural patterns affecting banks’ Big Data usage
Date: May 15, 2013Banks will need to better direct the appropriate promotions, deals or product options to customers in line with their past habits, if they are to turn an average customer into a loyal one.
Author: Magessan Raj
Categories: Channels, Customer Centricity, Data & Analytics, Data Management, FSI Customer Relationship Management , Singapore, Technology & Operations
Keywords: Big Data, DBS, Customer Experience
Asian banks keen on pursuing analytics-driven marketing initiatives across channels
Date: May 08, 2013Tapping into high-performance analytics and sentiment analysis the next frontier for banks ready to take the leap.
Author: Levina Lim
Categories: Australia, Channels, Customer Centricity, Data & Analytics, Data Management, FSI Customer Relationship Management , Hong Kong, Indonesia, Singapore, Taiwan, Technology & Operations, UAE
Keywords: Real-Time Analytics, CBA, Bank Mashreq, Sentiment Analysis, Big Data, ICICI Bank, Citibank, LBD, OCBC, HSBC, ANZ
Heightened regulations and changing consumer mind-set challenge retail banking growth
Date: Mar 27, 2013Retail banks in the Middle East and Asia Pacific will need to quickly shift from being account-focused to becoming more customer-centric so as to stay ahead of the curve.
Categories: Brunei, Cards, Hong Kong, Indonesia, Mortgage, Regulation, Retail Banking, Risk and Regulation, Singapore, South Korea, Taiwan, UAE
Keywords: Abu Dhabi Commercial Bank, AMDB, BNM, Malaysia, Maybank, CIMB, BI, OCBC, UOB, KHFC, Shinhan Bank, Kookmin Bank, HKMA, HSBC, Hang Seng Bank
Singaporean banks’ lacklustre 2012 performances hint at ongoing recovery
Date: Mar 07, 2013The future of retail financial services in the island-state points to compressed margins and even lower top line growth.
Categories: Private Banking, Retail Banking, Singapore
Keywords: DBS, UOB, OCBC, POSB
Basel III framework may not always accurately represent capital strength
Date: Feb 21, 2013Chng Sok Hui, CFO of Singapore's DBS, discusses the impact of new capital rules on Asian banks, how BCBS seeks to address them, and the need for local adaptation.
Author: Foo Boon Ping
Categories: Basel III, Regulation, Risk and Regulation, Singapore
Keywords: DBS, Chng Sok Hui, AVC, CVA, BCBS, Stefan Ingves
Making sense of risk management
Date: Feb 14, 2013Chng Sok Hui, CFO of Singapore's DBS, discusses the challenges and importance of bringing multiple functions together as part of an integrated risk management framework.
Author: Foo Boon Ping
Categories: Data & Analytics, Data Management, Operational Risk, Risk & Performance, Risk and Regulation, Singapore
Keywords: DBS, Chng Sok Hui, Ngiam Tong Dow, VaR, CFO, CRO, ICAAP
DBS new flagship branch concept reduces transaction time by half
Date: Jan 15, 2013DBS’ state of art branch makes use of technology, design and innovative concepts to serve customer faster and align their branch banking experience with e-channels.
Author: Durva Lakhlani
Categories: Branch Banking, Channels, Customer Centricity, Innovation, Internet Banking, Retail Banking, Singapore, Technology & Operations
Keywords: DBS Bank, DBS Treasures, DBS Private Client, Deutsche Bank, Umpqua Bank, CBA, HSBC Premier, YES Bank
How risk management could address key challenges for wealth managers in Asia
Date: Dec 12, 2012Frederic Bertholon-Lampiris, director of financial services industry practice at Deloitte Singapore feels that the traditional wealth management business model is at risk and has to be reshuffled.
Author: Frederic Bertholon-Lampiris
Categories: Basel III, Capital & Strategic Issues, Regulation, Retail Banking, Risk and Regulation, Singapore, Wealth Management
Keywords: AUM, Private Banking, Switzerland, MAS, FATCA, KYC, Dodd Frank, AML, VaR