Richard Hartung, a Singapore-based cards and payments consultant, boasts over 20 years of expertise in the payments and consumer financial services industry. His career includes pioneering retail banking at Citibank in Japan and leading Operations and Systems for the Asia Pacific region at MasterCard.
The annual heads of retail finance dialogue discussed key issues impacting institutions’ digitalisation journey and what it takes to be successful in their…
Chatbots are another example of relatively low-cost advancements in artificial intelligence adoption within the banking industry. These computer programmes…
Madhivanan Balakrishnan, chief technology and digital officer, ICICI Bank, explains the impact of going digital on branch banking, how robotic process…
Long a bastion of personalised service by relationship managers, the wealth management sector is undergoing a transformation as clients demand better service…
While the automobile loan market in Thailand is highly competitive, Thanachart Bank has taken nearly one-third of the market. Other banks are seeking growth,…
Matthias Kröner, founder and chief executive officer of Fidor Bank, shares its plans for growth in Asia as the bank enters Singapore, after building a…
Network for Electronic Transfers (Singapore) (NETS) looks to “take out as much cash as possible” as the company partners with seven banks in the country…
Hans Brown, head of client technology solutions - Asia Pacific, BNY Mellon, talks about the bank’s approach on innovation and how its newest Singapore…
The third day of the Fintech Festival saw a speech from the UN secretary-general’s special advocate, Bill & Melinda Gates Foundation director of financial…
The Fintech Festival’s second day saw panellists plunge into discussions regarding the future of banking, digitisation, technology, and preparations for…
The 2017 Singapore Fintech Festival opened with Monetary Authority of Singapore managing director Ravi Menon addressing Singapore’s role in financial technology,…
As retail banks look at how to deliver an even better customer experience, while also bringing down expenses and improving efficiency, chatbots are becoming…