• Published on 9 May 2023
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WhatsApp launches payments feature in Singapore

WhatsApp said Singaporeans can now pay local businesses right from their WhatsApp chat. This seamless and secure experience will let people and businesses buy and sell directly on WhatsApp without having to go to a website, open another app or pay in person. 

WhatsApp is rolling this out to a small number of Singapore-based businesses today, and it will be available to many more in the coming months. Supported by its payments service provider partner, Stripe, the new feature will enable Singapore residents to pay using credit, debit cards or PayNow.

Stephane Kasriel, head of FinTech at Meta said, “Starting today, people in Singapore can pay their local merchants on WhatsApp in just a few taps. This seamless and secure experience will transform the way people and businesses in Singapore connect on WhatsApp”.

Sarita Singh, regional head and managing director for Southeast Asia at Stripe said, "We’re excited to power this new feature for WhatsApp because it’s great for both businesses and their customers in Singapore. Businesses can now expand their revenue streams and access a wider customer base, while customers can make payments conveniently knowing that their payment details are secure”.

The option to enable payments on WhatsApp in Singapore is available to local businesses using the WhatsApp business platform. Other local businesses that are interested in offering this feature to their customers can work with one of its business solution providers, such as Vonage, Gupshup, 360dialog and Wati.io to get started.

"We’re excited to hear how this service helps people and businesses in Singapore connect on WhatsApp, and look forward to bringing it to more businesses and countries in the future," Singh said.

Re-disseminated by The Asian Banker