Thursday, 20 June 2024

Best Retail Bank in Tanzania 2023 is CRDB Bank

5 min read

  • This bank is one of the largest banks in Tanzania with a large balance sheet size. It has more than 20,000 agents and 250 branches. The bank initiated self-account onboarding in 2022, where customers don't need to visit branches for account openings and have access to services at their convenience. As a result, 44% of new total customers opened their accounts using self-account onboarding.
  • In 2022, the bank recorded around 29% growth in their gross revenue to reach more than $113 million. Moreover, their customer base increased by 16% to reach more than three million customers.
  • For demonstrating strong business growth and providing alternative solutions for the convenience of customers and improving their digital solutions, the Best Retail Bank in Tanzania is CRDB Bank.
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