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Banks look to build on operational efficiencies through automation while deepening fintech
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The COVID-19 pandemic accelerated the digitisation and innovation in financial services. It has also impacted the operations, financial sustainability…
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The inaugural BankQuality™ Consumer Survey and Rankings in the Middle East interviewed 3,000 customers in three key markets in the region on their engagement,…
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Exceptional leadership is demonstrated and proven during periods of sustained challenges and adversities to deliver strong and sustainable outcomes.
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Recent cyber-crime trends show that criminals have been creative in exploiting emerging vulnerabilities and opportunities. To set up effective and resilient…
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Tech giants, which make up some of the world’s largest companies, are muscling into traditional banking spaces. But whether they want to crush the traditional…
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New performance benchmarks shaped by COVID-19 and digital transformation reshuffle best retail banks ranking in 2020
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WeBank, the digital-only bank subsidiary of Tencent, has emerged as an industry leader due to its scale, profitability and innovation
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UOB's extensive regional footprint is built on the bank’s beyond banking approach to SMEs and an efficient digital strategy
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Emirates NBD recorded a strong performance in retail banking in 2019 with significant growth in revenue and profit that allowed the bank to retain its…
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The year 2020 ushered in a new era of operational change and disruption that will directly impact the regulatory response and business models of financial…
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The bank capitalises on open ecosystems to maintain leading position in active digital customer base, and holds a leading 10% share of China’s private…