Mandiri’s data analytics enhances decision-making and operational efficiency

Bank Mandiri’s Self-Service Business Intelligence data analytics implementation featured robust infrastructure upgrades in 2023, including transitioning to a 64-core server and integrating augmented analytics. 

The platform processes over 200 billion data points, enabling a 50-60% increase in data-driven decision-making across 5,000 users. Its near real-time reporting, faster dashboard refresh times, and a wide application across customer ecosystems, enhanced operational insights and supported, efficient business decisions.