Thursday, 23 September 2021

Emirates NBD awarded the Best API and Open Banking Implementation in the Middle East in the Middle East and Africa Regional Awards 2020


Singapore, 5th November 2020— Emirates NBD received Best API and Open Banking Implementation in the Middle East at The Asian Banker Middle East and Africa Regional Awards 2020.


Built its own suite of 450+ APIs to transition to micro-services based IT architecture.

Emirates NBD hand-built its own suite of 450+ APIs to transition to a micro-services based IT architecture, aligned with technology best practices. This has not only revolutionized the bank’s architecture to rapidly increase the speed and quality of engineering, but has also enabled collaboration with external partners, FinTechs and other technology partners including Whatsapp banking as a regional first. 


Focused on enhancing the bank’s APIs for better resilience, usability and documentation

The bank shifted their focus from developing more API's and more into enhancing the existing ones by providing better resilience, usability and documentation. The Bank used their Sahab Cloud platform to host and run the API's. The API gateway is 3 Scale for Authentication and Authorization. For logging and monitoring, the bank uses the ELK stack. All of which are open source projects that it leverages.


Over the past year, the bank recorded a 30% increase in customer transactions                                                                                                                                                    

Emirates NBD was able to deliver changes and enhancement for end customers faster than previously. They launched 2 new customer channels in recent months with minimal cost and effort being Amazon Alexa integration and WhatsApp Banking. There are also many more in the pipeline to come. I addition, the bank recorded a 30% in customer transactions.


About The Asian Banker International


The Asian Banker is the region’s most authoritative provider of strategic business intelligence to the financial services community. The Singapore-based company has offices in Singapore, Malaysia, Manila, Hong Kong, Beijing, and Dubai, as well as representatives in London, New York, and San Francisco. It has a business model that revolves around three core business lines: publications, research services and forums. The company’s website is


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For further information, you may get in touch with:


Mr. Mobasher Zein Kazmi

Head of Research

Tel: (+61) 452 514 145

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