Monday, 2 October 2023

Best Private Retail Bank in Vietnam is Techcombank

5 min read

  • This bank outperformed all its peers in technology and processes with its five-year data-and-analytics development plan. Its personal banking mobile app with a seamless user experience drove up its net promoter score to 76%, ranking the highest among Vietnamese banks in 4Q2022.  
  • The bank recorded retail deposit growth of 10% year-on-year in 2022, partially driven by its Goal Savings Account that has seen 187% growth in the number of customers just three months after its launch. The bank’s seamless and hassle-free mobile service boosted growth in digital transaction and payments by 28%.  
  • For its digitalised seamless front-end service, growth in customers, and outstanding digital sales and service capabilities, the Best Private Retail Bank in Vietnam is Techcombank. 
Diary of Activities
Building the Future Bank Workshop
11 - 12 October 2023
China AI Innovation Tour 2023
06 - 10 November 2023
Wealth & Society Summit 2023
16 - 17 November 2023