Presenting key insights from the Excellence programme held in Hanoi in March 2023, Christian Kapfer, research director of TABInsights, identified personalisation, customer engagement, embedded finance and platform ecosystems as the key trends and best practices that industry players are focused on

Ping An is partnering with digital supply chain and e-commerce platforms to grow its transaction banking business and serve customers across their trade and supply chain finance as well as cash and treasury management needs

Tyme Group plans to replicate its digital banking business in South Africa throughout the Philippines with the launch of GoTyme Bank, a joint venture with the Gokongwei Group as it shifts its playbook to cater to a more diversified market

The lack of a global standard for disclosure for companies reporting climate-related risks and opportunities have led central banks to propose technology to improve investment strategies

Exponential leaps in artificial intelligence and its rising adoption in the financial services industry mean that some risks need to be assessed and managed along the way

CMB Wealth, the asset management subsidiary of China Merchants Bank, has become China’s largest in just three years, generating over four million transactions per day and maximising cloud technology capabilities

Inclusive innovation in central banking can enhance monetary and financial stability, according to Daniel Eidan, advisor and solution architect of BIS, speaking at the Excellence in Retail Financial Services Convention 2023

Indonesia’s Bank Central Asia, DBS Singapore, South Korea’s Toss Bank, and China’s Alipay were voted the Most Recommended Retail Bank, Most Selected Main Bank, Most Recommended Digital-only Bank and Most Recommended Platform, respectively, in the 2023 BankQuality™ Consumer Survey

Surging interest rates and increased digital adoption helped banks achieve a 14-year-high revenue growth of $345 billion in 2022, but in the face of tectonic shifts, banks cannot afford to rest on their laurels

Bank of Beijing’s new early-warning system enables bank to proactively predict, manage and prevent credit defaults

Banks must take a proactive approach towards managing increased credit and liquidity risks, and promptly adjust strategies and operations if they are to navigate the disruptive economic landscape

The party came to an end with the collapse of US banks and Credit Suisse, and the industry must be wary of the sources of future instability

Sheng Liurong, chief financial officer at CCB, introduced the bank’s new asset and liability management system, that allows the bank to better monitor and control cash flow gaps, forecast liquidity risks under normal and stress scenarios, and establish early warning indicators to detect potential liquidity risks

Dusan Stojanovic, founder of True Global Ventures, caught up with Emmanuel Daniel, founder of The Asian Banker, to unpack how the recent banking crises in the US and Europe signal a shift towards decentralised assets and platforms

Banks are leveraging digital solutions, risk management strategies, and user-centric approaches to drive growth in the wake of COVID-19