Budiman Tanjung, chief of network and digital banking at Bank CIMB Niaga, shares how its retail banking business benefitted from rising interest rates and margins, as it leveraged digitalisation to drive customer growth

While some banks have increased the use of AI in personalising services, marketing and risk management, legacy systems struggle to leverage and scale it effectively, and financial institutions must rethink technology frameworks to move towards AI-driven organisations

Chairman of NatWest Group and the first chairman of the Financial Services Authority, Howard Davies, is a polymath whose career spans academia, public service, and finance. With his remarkable insights, transformative leadership, and prolific writings, Davies attempts to bring clarity to an industry facing increasing technological disruptions and regulatory challenges. He is the international keynote speaker at The Asian Banker Future of Finance Summit to be held in Bangkok on June 14.

Standard Chartered Bank CEO Bill Winters’ strategic vision and focus on Asia, along with improved financial performance and disciplined management, have driven the bank’s success and its return to profitability, earning him recognition as the inaugural Global CEO of the Year at the TAB Global Leadership Achievement Awards 2023

Jahja Setiaatmadja, TAB Global’s 2023 CEO of the Year in Asia Pacific, leveraged the bank’s strong deposit base, adopted new technologies for customer service and prioritised stable funding through retail channels for financial resilience and record profit of $2.9 billion in 2022

_{Alliance Bank’s Group Chief SME & Commercial Banking Officer Raymond Chui (second from left) and Digital SME Head Kevin Shum (second from right) receiving the Best SME Financing award for the bank’s efforts to address the financing needs of MSMEs in Malaysia seamlessly.}

Alliance Bank’s Digital SME unit addresses the financing needs of MSME in Malaysia using a test-and-learn approach, innovative thinking and digital channels while also providing personalised support and solutions to foster the growth and success of smaller businesses

Chow, a luminary of Hong Kong’s financial industry, passed away on 1 June 2023 at the age of 76, leaving a profound void among peers who respected him for his dedicated stewardship of HKEX, and his generosity of spirit

Indonesian fintech lending platform, Batumbu, is providing supply chain financing for FMCG, F&B, and pharmaceutical sectors, aiming to facilitate business growth, provide secure investments, and support the development of MSMEs in Indonesia.

PermataBank melds the highs of digital banking with a human touch, retooling both technology and design to delight customers across touchpoints

Indonesians voted BCA as the Most Recommended Retail Bank, followed by blu as the Best Digital-only Bank and Dana as the Most Recommended Platform in the 2023 BankQuality™ Consumer Survey

South Korea’s private fintech alliance envisions a competitive fintech industry that creates quality jobs and provides innovative services

GLN’s portfolio of mobile payment services spans developed and emerging-market economies in the US Pacific territory of Saipan, and Asia

Hana Bank stays ahead of fintech players and digital-only banks by strengthening its own digital capabilities, and broadening its spread of online products through collaboration with fintechs and blockchain platforms

FAB’s digital transformation and a customer-focused strategy for the SME market is expected to further drive business in this thriving segment

Shinhan Bank, one of South Korea’s oldest banks, has been actively promoting digital transformation and innovation, premiering metaverse initiative Shinamon at CES 2023