Kasikornbank awarded Best Retail Bank in Thailand at The International Excellence in Retail Financial Services Awards 2020

Retail Awards 2020: Best players focus on digital engagement and customer-centric ecosystems amid uncertain environment

At the International Heads of Retail Finance Virtual Meeting on 28 August 2020, leaders from over 22 institutions in Asia Pacific, the Middle East and Africa, discussed key trends and issues impacting the industry. The rise of digital only banks, integrating lifestyle and finance through digital platforms, and improving customer experience were at the forefront of the dialogue.

BankQuality Rankings 2020: Consumers will dictate the winners and losers in the digital era

Janine Marie Crisanto

Research Note 0 Day ago

The inaugural BankQuality™ Consumer Survey and Rankings interviewed 11,000 bank customers in 11 markets across the Asia Pacific region on their engagement, experience and satisfaction with their main retail banks.

Taipei Fubon Bank awarded Best Branch Innovation at The International Excellence in Retail Financial Services Awards 2020

UnionBank awarded Best Retail Bank in the Philippines at The International Excellence in Retail Financial Services Awards 2020

Thanachart Bank awarded Best Automobile Loan Product at The International Excellence in Retail Financial Services Awards 2020

Thanachart Bank awarded Best Automobile Loan Product at The International Excellence in Retail Financial Services Awards 2020

TPBank's Nguyen: "Technology is only one-third of the answer"

Foo Boon Ping

interviews 0 Day ago

TPBank CEO Nguyen Hung shares how the bank’s digital transformation is being anchored not just on technology, but also right mindset of its staff and process.

Deutsche Bank’s Khan: “Risk recalibration fundamental to growing ESG market”

Foo Boon Ping

0 Day ago

Newly appointed ESG head for Asia Pacific at Deutsche Bank explains to Foo Boon Ping and Chris Georgiou the importance of the region to the global sustainability movement and how the bank intends to embed ESG across all its businesses

Grab financial expands into the consumer ecosystem through micro investment and loans

Neeti Aggarwal

Current Account 0 Day ago

Grab is making foray into the micro investment, consumer loans and pay later products while expanding its insurance services to strengthen its reach amongst the underfinanced population of Southeast Asia

Responsible lenders must respond to COVID-19’s realities

What should a responsible lending business look like? Against the backdrop of COVID-19, the answer isn’t so straightforward.

How Wirecard’s exit may impact the future of payment processing in Asia

The German fintech’s dramatic collapse is likely to reshape the payment processing landscape as market rewards players leading innovation and value creation

INNORBIS’ Lips da Cruz: “Market has not priced ESG and is working in the dark”

Evaluating companies in a measurement system that emphasises the UN SDG targets leads to incoherent results, according to INNORBIS founder and CEO Angelica Lips da Cruz and CSO William P. Fisher, Jr

Weakening US net international investment position and its implications for holders of US assets

The US Net International Investment Position (NIIP) has posted a deteriorating trend for over a decade now, raising concerns of the financial condition and creditworthiness of the US as a habitual debtor nation

Emirates NBD leverages digital platform, Liv, to lift customer experience

Emirates NBD recorded a strong performance in retail banking in 2019 with significant growth in revenue and profit that allowed the bank to retain its first position among other peers in the Middle East.