Hatton National Bank expanded its digital footprint through its several initiatives such as the revamped payment application that recorded $2.5 million transaction value and 625,000 transaction volume.

Standard Chartered Hong Kong’s retail banking business registered a strong financial position in 2021, buoyed by accelerated digital transformation. The bank’s quality of customer experience has improved significantly, obtaining a net promoter score (NPS) score of 48 from 32.

ICICI Bank reported strong retail banking performance with improvements in profit growth, return on equity (ROE) and cost to income ratio (CIR) in 2021. The bank’s performance is also supported by its strong digital capabilities developed over the years, and initiatives to deliver better customer experience and digital engagement.

WeBank of China, Ally Bank in the US, and the retail arm of ING Group, topped The Asian Banker's inaugural global ranking of leading digital banks.

The United Arab Emirates (UAE), a major global trade and business hub, lands on this year’s list of countries still lacking in progress on anti-money laundering (AML) and combating the financing of terrorism (CFT) efforts. Further advancement on the investigation and prosecution of cases involving dirty money is key to removing the UAE from the so-called grey list. Despite this, the impact on the UAE’s economy is expected to be limited because of its relative strength and stability.

Several organisations have jumped on the metaverse bandwagon with alacrity, investing in technology and digital assets to gain from its potential, but developments are still highly experimental and hindered by complexities.

Multi-CBDCs will allow international settlements on a single platform, streamlining cross-border payments. Project Dunbar offers insights and challenges on how a multi-CBDC platform could potentially solve complex issues in the cross-border payment space. But with the completion of the first phase, more unknowns remain.

Andi Taufan and Aria Widyanto of Amartha shared how their fintech social enterprise is supporting women entrepreneurs in Indonesia to expand their microenterprises. Founded as a microfinance cooperative in 2010, Amartha transformed itself into a financial technology company with a peer-to-peer (P2P) lending model in 2016.

Vietcombank has embarked on a mission to become the number one bank in Vietnam, one of the 100 largest banks in Asia, one of the 300 largest banking and financial groups in the world, and one of the 1,000 largest global listed companies, by 2030.

Vietcombank is one of the first and leading banks in Vietnam to issue and support existing cardholders to convert from magnetic stripe to contactless chip cards

Vietcombank has launched an eKYC function that assists customers to open accounts anywhere at any time, avoiding waiting time at transaction counters

Some countries in Asia Pacific posted stronger growth in bank lending to small businesses between 2019 and 2021 as compared to the period from 2017 to 2019

Mashreq Bank’s group head of retail banking, Fernando Morillo, spoke with Emmanuel Daniel about leveraging cloud-based infrastructure to grow its consumer business and expand into neighbouring markets.

In this commentary, Gordian Gaeta urges every individual to hold their political leaders responsible to end the use of fossil fuels and transition towards a green and a sustainable future. The latest IPCC report is a final warning to the governments on climate action. The report states that global temperatures will rise to more than 3 degrees Celsius, resulting in catastrophic consequences, unless policies are urgently implemented.

Buy now, pay later (BNPL) schemes in Asia Pacific lag behind other markets in usage and profitability despite early investor excitement over this latest financial technology trend.