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Incumbents accelerate technology spending to stave off digital challengers

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Incumbents accelerate technology spending to stave off digital challengers
Author
Written by Chris Kapfer
  • May 04, 2023
  • 1 min read
  • 1381

Presenting key insights from the Excellence programme held in Hanoi in March 2023, Christian Kapfer, research director of TABInsights, identified personalisation, customer engagement, embedded finance and platform ecosystems as the key trends and best practices that industry players are focused on

https://www.radio.finance/episodes/incumbents-accelerate-technology-spending-to-stave-off-digital-challengers
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