For its large-scale consolidation of Indonesia’s ATM infrastructure, integration of retail payment and cross-border QR payment features, the award for Best Retail Payment Technology Initiative goes to PT Jalin Pembayaran Nusantara (Jalin) and Euronet.

The winning institution modernised and consolidated the ATM and CRM networks of four state-owned banks into a single, interoperable platform across 38 provinces. In partnership with Euronet, it enabled QR-based payments domestically and cross-border, along with cardless withdrawals and contactless transactions. With 99.9% system uptime and approval rates above 90%, the platform achieved over 60% transaction growth and a significant increase in QR transaction volumes.