Most Recommended Retail Bank in Asia Pacific and Indonesia is Bank Central Asia
5 min read
This bank received the highest BankQuality score of any bank in Asia Pacific with a score of 102.13. According to the BankQuality survey, this bank provided tailored loan solutions for small and medium-sized enterprises (SMEs) and integrated multi-channel features in its mobile app, that allow consumers to experience a smooth and convenient transaction, giving them high satisfactory rates. This bank has a huge number of ATMs, which makes withdrawals accessible anytime and anywhere. Its mobile app was commended for its ease in accessing multiple accounts. Its customer service is commendable for addressing customer inquiries, issues and tickets fast and conveniently.
This bank is said to be popular across Indonesia as it is always available wherever and whenever you go and was recognised for having very good security and customer service in all transactions and for quick response to their financial needs.
With the highest score obtained in the survey in Indonesia and overall in Asia Pacific, the Most Recommended Retail Bank in Asia Pacific and Indonesia is Bank Central Asia.