• Published on 7 April 2021
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HSBC enables digital banking registration via Singpass

HSBC Bank (Singapore) today announces the introduction of Singapore’s first instant digital banking registration using Singpass login details. The launch is part of a suite of mobile-first banking and wealth enhancements that HSBC has introduced since 2020 to support customers’ increasing preference to bank and invest virtually. HSBC is the first foreign bank in Singapore to enable customers to register for digital banking access with their Singpass login details.  

Since 2020, HSBC has introduced more than 60 remote-enabled processes and customer servicing journeys to support virtual banking in Singapore.  Similarly, HSBC’s mobile active customers grew by over 60% while online wealth sales grew over 30% in 2020, compared to the year before.

Mr. Anurag Mathur, Head, Wealth and Personal Banking, HSBC Bank (Singapore) said: “The future of wealth is about blending the best of technology with the expertise of people to deliver a seamless wealth management and financial planning experience. Since we accelerated the pace of our digital banking transformation in 2020, we have seen tremendous growth in mobile banking adoption among our customers.”

Re-disseminated by The Asian Banker