• Published on 22 January 2024
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Hang Seng and AlipayHK partner for distinct payment experience

Hang Seng Bank (Hang Seng) and AlipayHK are joining hands to bring a new payment experience to both Hang Seng credit card customers and AlipayHK users.

Customers who link their Hang Seng credit cards with AlipayHK can spend +FUN Dollars when making payments via AlipayHK. The launch of this unique service positions Hang Seng as the first bank in Hong Kong to offer credit card loyalty point redemption through AlipayHK, significantly expanding the use of +FUN Dollars on AlipayHK’s impressive merchant network in Hong Kong.

Rannie Lee, head of wealth and personal banking at Hang Seng, said: “As the first bank in Hong Kong to offer this distinct payment experience with AlipayHK, we are transforming everyday banking for our cardholders. Our collaboration with AlipayHK enables Hang Seng credit card customers to effortlessly access their loyalty points and benefits during daily transactions with enhanced value. This major breakthrough to our credit card rewards programme exemplifies Hang Seng’s ‘future banking’ service concept commitment and to delivering a more rewarding and seamless banking experience.”

Venetia Lee, general manager of Ant Group Greater China International Business, said: “We are delighted to partner with Hang Seng Bank to create a brand new consumption experience for e-wallet and credit card users with regards to loyalty points. AlipayHK is dedicated to providing a diverse range of services, that cover not only lifestyle needs but also financial services. Through AlipayHK's extensive merchant network, +FUN Dollars can be seamlessly used at our over 150,000 local retail outlets. We believe that Hang Seng Bank being the first bank to allow credit card points to be used for AlipayHK transactions is just the beginning. In the future, we will continue to enhance our product and service capabilities, and look forward to have further collaboration opportunities in the market to better meet the digital and financial service needs of our users.”

This partnership allows Hang Seng credit card customers to earn both +FUN Dollars and A. Point when spending through AlipayHK, offering a streamlined and user-friendly experience through the instant redemption and earning of + FUN Dollars.

Re-disseminated by The Asian Banker