This bank demonstrated exceptional performance, notably in its SME sector, by achieving more than 100% revenue growth while maintaining a reduced cost-to-income ratio of 16.5%.

Small and medium-sized enterprises contributed 26% of overall bank revenue. Furthermore, the institution's SME customer base grew by 7%, reaching a total of more than one million. 

For its significant growth in the SME business, the award for Best SME Bank in Nigeria and in Africa goes to First Bank of Nigeria.