Monday, 11 December 2023

Best Retail Bank in Brunei 2023 is Baiduri Bank

5 min read

  • This bank’s retail performance is largely attributed to its vast merchant base, and strong marketing partnerships with the largest retailers. The bank provided contactless payment options at high-traffic merchants and has seen strong uptake from local consumers.
  • In 2022, the bank achieved gross retail revenues of over $50 million. The bank also saw a growing demand for LiveChat support on its website and extended the LiveChat service from 12 hours to 24 hours a day. The total number of chats grew by 105% while engagement rate increased by 12% from 2021 to 2022.
  • With a refreshed user interface/user experience designed to enhance ease of navigation and the overall user experience and providing great merchant services in the country, the Best Retail Bank in Brunei is Baiduri Bank.
Diary of Activities
The Asian Banker Summit 2024
23 - 24 May 2024