Best Mega Retail Bank in China 2023 is China Construction Bank

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Compared with other megabanks in China, this bank has been less affected by the volatility in the real estate market. The bank registered a relatively low non-performing loan ratio in the retail business at 0.40% in 2022.
The bank also enhanced its online payment products with cross-bank, cross-channel, and cross-border functionalities. As a result, its online payment volume reached 24 billion transactions, up 5% year-on-year, with the highest transaction share on Alipay and WeChat Pay among peer banks.
The bank has a mature ecosystem with various partners and merchants thriving, while its competitors still follow the conventional ‘government-business-customer’ approach.
With well-controlled risk, enhanced payment functions and leading market share, the Best Mega Retail Bank in China is China Construction Bank.