In 2025, Bank of America helped more than 3,000 companies save over 250,000 hours through its CashPro Forecasting™ solution. The AI-driven innovation addresses one of treasury’s most time-consuming yet business-critical tasks — forecasting — and has transformed what is typically a heavily manual effort into a faster, more intelligent and automated experience. The forecasting solution is accessed via CashPro, the platform that clients use for all their treasury, trade and cross-border payments needs. “Economic uncertainty is the new normal across global markets,” said Winnie Chen, head of global payments solutions for Asia Pacific at Bank of America. “It is critical that we equip our clients with the best tools, insights and resources so they can navigate this complexity with confidence and make timely, informed decisions.” When markets gyrated earlier this year, clients turned to CashPro Forecasting to gauge the impact of tariffs and interest rates on their business. One indicator of this engagement is the number of workspaces created and shared within companies. In the second quarter, that figure rose 113% above the norm, peaking on 15 April and 18 June. Clients highlight this as a key advantage: the tool gives teams shared visibility and a collaborative way to assess how news events could affect their company. “We have identified several productive use cases for the BofA CashPro Forecasting tool. Its intuitive yet dynamic design has made implementation straightforward and allowed multiple teams to derive value quickly. Over time, I am confident we will discover even more ways to leverage this tool,” said Sal Campo, enterprise cash management manager at Toyota Financial Services North America. How it works Typically, cash forecasting is completed on spreadsheets and is a heavily manual exercise that can take up to a week to complete — by which time the data is usually out of date, and the cycle begins again. CashPro Forecasting is a proprietary data-intelligence tool that automatically integrates account data and applies machine learning to analyse global cash positions, generate accurate forecasts and deliver actionable insights — all within minutes. Advantages of CashPro Forecasting Forecasting speed: Results within minutes, not days Forecasting horizon: From one day to one year ahead Ease of access: One-click implementation within the CashPro platform Comes with CashPro: Included as part of information reporting services Comprehensive account views: Incorporates global bank-account data from other institutions for a holistic picture Always learning In April, the bank launched an enhanced version of the AI model powering CashPro Forecasting. The upgrade enables the solution to process and interpret data five times faster, helping clients respond more nimbly to market events. More recently, the bank introduced Ask Global Payments Solutions, a generative AI tool that supports employees in addressing client inquiries. “We never rest when it comes to advancing our technology,” said Jennifer Sanctis, CashPro product executive in GPS at Bank of America. “As AI capabilities evolve, Bank of America continues to enhance CashPro Forecasting, ensuring clients stay ahead in an increasingly dynamic financial landscape.” Re-disseminated by The Asian Banker
