Jarung Kiatsupapong, chief information officer (CIO) at Kasikorn Business-Technology Group (KBTG), discussed the bank’s ability to swiftly respond to challenging situations, underpinned by its resilience and the digital transformation that has been put in place even before the COVID-19 pandemic.

Yves Eonnet, chief executive officer and co-founder of cloud-based core banking fintech TagPay, shares his perspectives on the evolving core banking architecture, the challenges faced by banks and the strategic technology change needed, as well as his company’s future plans.

Ravi Narayanan of Axis Bank explains the importance of his role as a banker to protect customers when it comes to their investments, especially in the area of wealth management where there’s a very fine line between speculation and investment.

Kalyani Nair talks about how Maybank is “democratising wealth” by digitising the whole process of helping their two segments of customers manage their wealth.

In this conversation, June Ou, incoming president of Provenance Blockchain Foundation, shares the complexities of building a public blockchain network that is permissionless and open source.

David Brown, head of payments for Asia-Pacific at Finastra shares his thoughts on how the payment landscape in Asia is evolving, the challenges it poses for financial institutions and how they need to gear up for these emerging industry developments

Emmanuel Daniel, chairman and founder of The Asian Banker, joined the World Artificial Intelligence Conference’s (WAIC) first European online forum to discuss “AI Ethics goals for the 21st century” where he pointed out that financial institutions are still stuck in the industrial era by positioning AI as a cost-saving platform.

Bank for International Settlements (BIS) Deputy General Manager Luiz Awazu Pereira da Silva, in his keynote speech at Finance China Summit 2021, urged industry players to take advantage of innovations in green financial products and services to embark on a green and low-carbon journey as the global economy enters the post-COVID economic recovery period.

In his keynote speech at Finance China 2021, Financial Stability Board (FSB) secretary general Dietrich Domanski highlighted the work being done to promote financial resilience and the importance of implementing post-crisis reforms in the wake of the extraordinary circumstances caused by COVID-19 around the world.

In this Leadership Perspective Series, Jens Lottner – chief executive officer (CEO) of Vietnam Technological and Commercial Joint Stock Bank (Techcombank) – shares his vision in leading the bank to greater heights by investing in technology, working with new partners and focusing on opportunities that are opening up with the impressive economic growth of Vietnam despite the pandemic.

BIDV launched its mobile banking app Quickloan during the COVID-19 pandemic to encourage customers to turn to e-transactions and to provide digital loans to more than 10,000 customers in Vietnam.

In this Leadership Perspective series, Luu Trung Thai, Military Commercial Joint Stock Bank (MB Bank) vice chairman of the board of directors and CEO, credits an early foray into digital transformation as the key to the bank’s improved contactless transactions and strong performance despite the pandemic.

Millie Gillon, global head for Client Experience at Standard Chartered, points out that customers are looking for brands that know their specific preferences, thus it’s important for banks to look at the abstract data in order to offer better solutions.

Colin Dinn, Security Bank’s executive vice president and head of Enterprise Technology and Operations, shares his modernisation program strategy and points out that there should be a whole infrastructure of capabilities.

Carlo Nazareno, BDO senior vice president for its Transaction Banking Group, emphasises the importance of choosing partners who share the same values with the bank in order to provide quality service to customers.