TPBank has developed digital ecosystems in collaboration with fintech and tech startups to have a better customer engagement and experience. The bank built an ecosystem of banking and non-banking services to address customer needs. These products and services were provided through a combination of physical and virtual channels, as well as third-party platforms.

One of Vietnam’s largest commercial banks, Techcombank launched its host-to-host payment integration in February 2021. The implementation allows clients to transact payments in an end-to-end straight-through processing cycle.

The future of cross-border transactions took centre stage on the SWIFT programme at SIBOS 2022. Here are its top 10 takeaways.

In this RadioFinance session, Yasushi Itagaki, CEO of Bank Danamon discussed how Indonesia responded to the COVID-19 pandemic, and how the bank intends to grow by building on local branding and management expertise, serving domestic SMEs, corporates and consumers, as well as the prospects of future acquisitions to improve returns.

China has the largest green loan balance in the world, estimates place its green loan balance at $ 3.3 trillion by end of 2022

Singapore has set its eyes on being a family office hub on the global stage. T. Mandy Tham, Esther Kong, Juliana Koh of the Business Families Institute at Singapore Management University explores the development of external asset managers as an emerging wealth management choice among high net-worth individuals and families.

China has the largest green loan balance in the world, estimates place its green loan balance at $3.3 trillion by end of 2022

Indian banks still dominate the list of the top 10 banks with the highest nonperforming loan (NPL)ratio among the 500 largest banks in Asia Pacific, despite the improved asset quality. In addition, the list also includes two banks from Bangladesh and one each from China, Japan, and Pakistan.

QIB’s retail banking business displayed robust growth in 2021, as advanced technologies were used to grow its customer base.

BIBD’s total retail banking contributed more than half of its total income. The bank’s NEXGEN Wallet recorded over 150,000 regular users with an average of $126.9 million (BND 171.7 million) transactions per month that represents 90% of its total retail transactions.

Hatton National Bank expanded its digital footprint through its several initiatives such as the revamped payment application that recorded $2.5 million transaction value and 625,000 transaction volume.

Standard Chartered Hong Kong’s retail banking business registered a strong financial position in 2021, buoyed by accelerated digital transformation. The bank’s quality of customer experience has improved significantly, obtaining a net promoter score (NPS) score of 48 from 32.

ICICI Bank reported strong retail banking performance with improvements in profit growth, return on equity (ROE) and cost to income ratio (CIR) in 2021. The bank’s performance is also supported by its strong digital capabilities developed over the years, and initiatives to deliver better customer experience and digital engagement.

WeBank of China, Ally Bank in the US, and the retail arm of ING Group, topped The Asian Banker's inaugural global ranking of leading digital banks.

The United Arab Emirates (UAE), a major global trade and business hub, lands on this year’s list of countries still lacking in progress on anti-money laundering (AML) and combating the financing of terrorism (CFT) efforts. Further advancement on the investigation and prosecution of cases involving dirty money is key to removing the UAE from the so-called grey list. Despite this, the impact on the UAE’s economy is expected to be limited because of its relative strength and stability.