WeBank showed rapid growth across all indicators in 2021, maintaining its leading position in digital banking across the world. Outperforming its peers in customer scale and acquisition, it also showed strong financial performance, although this could still be improved in terms of cost efficiency and as well as average revenue.
Founding academic director of Business Families Institute, Annie Koh, and its current academic director, Kenneth Goh, discussed the trends shaping Asia’s leading business families and how BFI supports their growth and creation of impact.
UOB reported a robust retail business reflected through its growth in gross retail revenue and increase in customer base with a total of 2.1 million users in 2021.
Despite the impressive figures, the banking industry has been slow in partnering with the United Nations Environment Programme Finance Initiative to set, implement and achieve its sustainability goals. The industry’s response to the climate change crisis is neither proactive nor pre-emptive. The vast majority of the estimated 25,000 licensed banks remain outside.
RHB Bank’s improved its retail operations driven by deposits, innovative products and services, as well as enhanced digital onboarding. It introduced straight-through processing on personal financing with real-time decisioning that resulted in 143% year-on-year growth in total loan disbursement.
UOB Singapore built Asia’s best performing SME banking business, driven by extensive regional network capabilities, strength in customer service, and strong financials during the pandemic. It is at an advanced stage in building an integrated suite of product and service solutions and is expanding its ESG financing framework across the region.
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