Asia Pacific markets have seen a shift towards digital banking during the past few years. Nowadays, banks are placing more effort on mobile banking, such as improving security and convenience of their applications and enhance the user experience to drive engagement in the channel.

Retail banks in Hong Kong are capitalising on fintech to innovate their product palate and to reach out to new customers through dedicated digital channels.

Anup Bagchi, executive director and head of retail at ICICI Bank, shares his insights on the digital transformation happening in India as the country transitions from a cash-heavy economy to a cashless one, and his bank’s response to the disruption in the payments system.

Asia Pacific markets have seen a shift towards digital banking during the past few years. Nowadays, banks are placing more effort on mobile banking, such as improving security and convenience of their applications and enhance the user experience to drive engagement in the channel.

Khalid Al Rumaihi, chief executive of the Bahrain Economic Development Board, believes that learning from more advanced foreign influences will help Bahrain fast track innovation while securing a sound financial system in the country.

Mobile payment apps have continued to proliferate in countries around the world, with Mercedes Pay soon likely to join the more familiar Apple Pay and Samsung Pay. Local apps in Asia, ranging from Paylah! in Singapore to Kakao in South Korea, offer mobile payments as well.

Pathik Gupta, an associate partner and regional head of wealth management for Asia Pacific at McLagan, discusses the future of jobs in the financial services industry.

The evolving landscape of South Korean retail banking is pushing banks to invest in financial technology to retain and attract customers, even as traditional brick and mortar branches give way to specialised branches.

Barney Frank, an ex-congressman of the United States, key architect and part-namesake of the Dodd-Frank Act, speaks to The Asian Banker about US President Trump’s attempts to change the bill, which he described as a “disaster”. In February, Trump signed an executive order to review the mammoth regulatory system put in place after the 2008 financial crisis with the US Treasury Secretary expected to report his findings in June.

In a matter of weeks US President Donald Trump’s administration will lay bare how they wish to regulate banks and markets. After months of scathing remarks about the Dodd-Frank Act, any clarity on exactly how Trump wishes to overhaul the system is welcomed by both detractors and supporters. But how much change should be expected?

In the quest to create financial ecosystems, banks believe they can stay relevant to a customer’s financial needs.

Data is a strategic asset that allows companies to acquire or maintain a competitive edge in the knowledge economy. To unlock the hidden value of data, firms should treat data as an integral part of their supply chain, because it impacts the entire ecosystem in which a firm operates.

Michael Gorriz, group chief information officer of Standard Chartered, discusses the implication of data revolution for banks and how big data can become a very powerful tool in this changing times.

Jeremy Hubbard, head of digital and technology at UBank, believes that by championing a new perspective to savings, backed by a focused approach in personalisation and improved customer experience, UBank is on its way to becoming the most referred brand.

MoMo grew into the largest mobile wallet provider in Vietnam by offering a better user experience and forging early partnerships with incumbent players.