In his keynote speech at Finance China 2021, Financial Stability Board (FSB) secretary general Dietrich Domanski highlighted the work being done to promote financial resilience and the importance of implementing post-crisis reforms in the wake of the extraordinary circumstances caused by COVID-19 around the world.

In this Leadership Perspective Series, Jens Lottner – chief executive officer (CEO) of Vietnam Technological and Commercial Joint Stock Bank (Techcombank) – shares his vision in leading the bank to greater heights by investing in technology, working with new partners and focusing on opportunities that are opening up with the impressive economic growth of Vietnam despite the pandemic.

BIDV launched its mobile banking app Quickloan during the COVID-19 pandemic to encourage customers to turn to e-transactions and to provide digital loans to more than 10,000 customers in Vietnam.

In this Leadership Perspective series, Luu Trung Thai, Military Commercial Joint Stock Bank (MB Bank) vice chairman of the board of directors and CEO, credits an early foray into digital transformation as the key to the bank’s improved contactless transactions and strong performance despite the pandemic.

Millie Gillon, global head for Client Experience at Standard Chartered, points out that customers are looking for brands that know their specific preferences, thus it’s important for banks to look at the abstract data in order to offer better solutions.

Colin Dinn, Security Bank’s executive vice president and head of Enterprise Technology and Operations, shares his modernisation program strategy and points out that there should be a whole infrastructure of capabilities.

Carlo Nazareno, BDO senior vice president for its Transaction Banking Group, emphasises the importance of choosing partners who share the same values with the bank in order to provide quality service to customers.

Mark Carney, the Former Bank of England governor and now a UN special envoy for climate and finance, shares his opinion on the environmental impact of cryptocurrencies.

Mark Carney, former governor of the central banks of England and Canada, makes a surprise admission while revealing how he ended up as both the UN special envoy for climate and finance and as the finance advisor to UK, which is hosting the upcoming COP26 in Scotland.

With all the potential use cases and ongoing developments around distributed ledger technology, Benjamin Soh, co-founder and managing director of STACS, is positive that multiple DLT projects will be announced soon.

Paula Hunter, executive director of Mojaloop Foundation, shares the objective of the open-source foundation in creating a software platform that would increase interoperability and reduce the cost in deploying a digital payments platform.

Newly appointed UN envoy on climate change, Mark Carney, discussed his role and what he hopes to achieve at the upcoming COP26 as well as his views on cryptocurrencies and experiences with past financial crises.

Sharon Tan, executive director at DBS, points out that banks should make it easy for clients to make payments, especially with the ongoing pandemic.

Stephane de Baets, founder and president of Elevated Returns, explains what the digitisation of financial product will do and managing the expectation of clients in the process.

In this Leadership Perspective series, Colin Dinn, executive vice president and segment head of Enterprise Technology and Operations at Security Bank talked about the importance of an institution’s business model and proposition in applying technology to achieve digital transformation.