The financial services landscape is very different from what it was a few years ago. Factors such as economic uncertainty, developments of new regulations, technological disruption and the ultimate race to meet customer expectations are pushing financial institutions to rethink, re-imagine and redefine their positioning and value proposition.
Retail financial institutions continue to defend their market position and franchise strength through the cultivation of e-platforms as digital strategy is reoriented from simple customer onboarding to one of engagement, making it all the more critical in these uncertain times. The disruption from fintech players and platform providers reverberates across the industry as new ecosystems are formed and distinct competitive advantage is realised through the application of emerging technologies.
The Asian Banker Taiwan Country Awards Ceremony me space for 2021 has documented some of the best practices demonstrated by various financial institutions and their preparedness to compete and win in the post COVID-19 digital world. To celebrate the achievements of these top performing institutions, the awards ceremony will be held virtually on Thursday, 16 September 2021.
Part of the ceremony includes a dialogue session wherein senior industry executives will share their insights and views on the current themes that are reshaping the financial services industry in Hong Kong.
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