• 16 August 2023
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The Agenda

Finance Philippines 2023 | Agenda

Wednesday, 16 August 2023 | Manila, Philippines
08:30 - 09:00


09:00 - 10:15

Welcome Address

  • Foo Boon Ping, President and Managing Editor, The Asian Banker
  • Lynette V. Ortiz, First Vice President, Bankers Association of the Philippines (BAP)
Opening Keynotes
  • Chuchi Fonacier, Deputy Governor, Bangko Sentral ng Pilipinas
  • Donghyun Park, Economic Advisor, Asian Development Bank
Leadership Dialogue
  • Lynette V. Ortiz, First Vice President, Bankers Association of the Philippines (BAP)
  • Steve Monaghan, General Partner, FinMirai
Radical Restart
  • Dynamic trends and breakthroughs in digitalisation
  • Growth of digital payments in the financial ecosystem
  • How AI and blockchain enable next-gen digital banking
  • Risks and rewards in AI, ChatGPT, NFTs, and Web 3.0
Session Host:
  • Foo Boon Ping

    President and Managing Editor, The Asian Banker

10:15 - 10:45

Tea/Coffee break

10:45 - 11:45

New-look Customer Experience: Sustainable Digital Platforms

Financial institutions (FIs) are revolutionising customer engagement and products. Super-apps in the Asia Pacific are breaking barriers. Artificial intelligence (AI) and machine learning (ML) drive customer data analysis and pattern recognition to curate personalised experiences for higher satisfaction and loyalty.

  • Super-apps transforming customer experience in the financial industry
  • A stitch in time: The role of AI and ML in unlocking hyper-personalisation
  • How open banking and API enhance customer experiences
  • Trust and transparency for privacy and security
  • Implementing sustainable digital platforms
Panellists include:
  • Lito Villanueva

    EVP and Chief Innovation and Inclusion Officer, RCBC

  • Patricia de Villa

    Chief Product Officer, UnionDigital

  • Abbie Casanova

    President and CEO, SB Finance

  • Adrienne Heinrich

    VP and Head of AI Center of Excellence, Union Bank and Aboitiz Data Innovation

  • Albert Tinio

    Co-Chief Executive Officer, GoTyme Bank

Session Host:
  • Wilson Chia

    International Resource Director, The Asian Banker

11:45 – 12:30

The Future of Payments: Innovation, Collaboration and Digital Expansion

The payments landscape continues to change, driven by both traditional and non-traditional players. This panel discussion will focus on transformative trends, strategies, and the impact of e-wallets and alternative payment methods on traditional credit cards. Speakers will also discuss the growing significance of embedded finance, challenges and opportunities.

  • Hands across the planet: Enhancing cross-border payments and remittances
  • Threats and opportunities in evolving payment capabilities
  • Strategies to adapt and thrive in the rapidly changing payments space
Panellists include:
  • Manoj Varma

    Senior Executive Vice President and Head of Consumer Banking, UnionBank

  • Rahul Rasal

    SVP and Head - Retail Banking Segment, Security Bank

  • Ho Chee Wai

    Chairman, Remittance Subcommittee, Singapore FinTech Association

  • Malek Mroueh

    Regional Head and VP Asia, Middle East & Africa, TSYS

Session Host:
  • Christian Kapfer

    Research Director, The Asian Banker

12:30 – 14:00


14:00 – 14:45

Unlocking the Potential of Cloud-Native Solutions

Cloud-based applications offer immense potential for optimal operational efficiency and cost-effectiveness—advantages such as scalability, agility, and security, while task automation streamlines customer onboarding and loan processing. AI and ML enhance IT infrastructure, automating fraud detection and customer service for improved efficiency

  • Key strategies for optimising cloud-native solutions
  • Potential to rain data or just rain on your parade?
  • Implications for operational efficiency and data security
  • Silver linings—but for how long, and what’s that on the horizon?
Panellists include:
  • John Howard Medina

    Chief Operation Officer, Philippine Bank of Communications

  • Lucose Eralil

    EVP, Head, Enterprise Technology & Operations, Security Bank

  • Johnson Poh

    Chief Data Officer, VPBank

Session Host:
  • Wilson Chia

    International Resource Director, The Asian Banker

14:45 – 15:30

Governance and Compliance in Digital Banking: Navigating Standards and Reporting

As the Philippines promotes digital banking and fintech innovation, banks are faced with the imperative to prioritize both governance and compliance. While compliance ensures adherence to regulatory standards and frameworks, governance encompasses a wider concept that extends beyond mere compliance. This session will explore the challenges faced by banks, such as data governance, embracing and responding to stricter regulatory oversight, and enhanced monitoring/reporting to enable pro-active interventions and reporting for standardized risk approaches. Additionally, we will draw valuable lessons from the FTX fiasco and the failure of Silicon Valley Bank (SVB), which was closely connected to cryptocurrency ventures.

  • Striking the balance between innovation and compliance
  • Lessons from FTX fiasco: Strengthening risk assessment for credible asset calculations
  • Emerging technologies in regulatory compliance
  • Long-term sustainability in compliance: Lessons from Silicon Valley Bank's failure and Cryptocurrency ventures
Panellists include:
  • Melchor Plabasan

    Director of Technology Risk and Innovation Supervision, BSP

  • Shane Nirash Godwin

    Chief Compliance Officer, HSBC Philippines

  • Cef Sison

    Chief Compliance Officer, GCash

  • Julie Reyes

    Chief Regulatory and Compliance Officer, Maya Group

Session Host:
  • Alexander C. Escucha

    International Resource Director, The Asian Banker

15:30 – 16:00

Tea/Coffee break

16:00 – 17:00

Welcome speech

  • Foo Boon Ping, President and Managing Editor, The Asian Banker
Briefing on the Philippine Awards Programme 2023 and Key Trends
  • Awards programme: Process, methodology and scorecards
  • Overview of the Philippine retail banking market
  • Key findings from the awards programme
  • Best practices in the Philippines (based on submissions)
Presentation by:
  • Christian Kapfer

    Research Director, The Asian Banker

Finance Philippines Awards Ceremony 2023

*Please note that this is a working agenda and topics and speakers are subject to change.

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