Finance Malaysia 2023 | Agenda
Thursday, 7 September 2023 | Kuala Lumpur, Malaysia
Registration & Morning Networking
Welcome note
- Mahadhir Aziz, CEO, Malaysia Digital Economy Corporation (MDEC) (Invited)
- Foo Boon Ping, President and Managing Editor, The Asian Banker
International keynote
- Benjamin Lee, Head of BIS Innovation Hub Singapore Centre
Leadership dialogue
Reimagining the future and digitalisation journey of finance in the Malaysia
- Latest trends and development in the financial industry – risks and benefits of digitalisation
- Growth of newly licensed digital banks in the financial ecosystem
- Disruptors and non-industry players redefining market boundaries
- Next-gen technologies transforming the financial services in Malaysia
Panellists include:
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Shailesh Grover
Chief Digital Innovation Officer, Hong Leong Bank Berhad
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Kalyani Nair
Group Chief Digital Officer, Maybank
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Peter Murray
Country General Manager Malaysia and Emerging Markets, AWS
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Bhupendra Warathe
Managing Director, Banking & Cloud Lead for Japan, APAC & Middle East Lead, Accenture
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Pei Si Lai
CEO, GXBank Berhad
Session Host:
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Foo Boon Ping
President and Managing Editor, The Asian Banker
Tea/Coffee break
Panel Discussion
Ushering in a new era of customer experience through digital platforms
The financial services industry has transformed customer experience. Banks and institutions offer innovative products, improve communication, and use AI and API to create sustainable digital platforms. Super-apps in Asia Pacific provide all-in-one solutions for mobile payments, insurance, credit services.
- Role of AI and machine learning ML in hyper-personalised products and services
- Leveraging data through open banking and API
- Accelerating cloud adoption for greater efficiency, scale and data
- Strengthening fintech collaborations to speed up digital transformation
Panellists include:
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Pei Si Lai
CEO, GX Bank Berhad
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Yew Choong Chew
Chief Data Officer, AmBank
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Kanags Surendran
Head of Digital & Personal Segments, CIMB
Session Host:
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Wilson Chia
International Resource Director, The Asian Banker
Risk-Based Fraud Prevention: Global insights and best practices
- The impact of modern-day fraud on the customer
- What will this mean for Account Takeover attacks?
- Are kill switches the answer? No, risk-based analytics should be the go-to
- Case study
Presentation by:
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Daniel Holmes
Fraud Prevention SME, Feedzai
Panel Discussion
Breaking Boundaries: Redefining the way we pay in a digital world
Traditional and non-traditional players continue to expand their digital offerings and offer a wide range of payment services in response to increased demand for contactless services.
- New business models and partnerships that advance payment capabilities
- Super-apps for seamless user experience—where do banks stand?
- Embedded finance and cross-border e-commerce to fulfil customer needs
Panellists include:
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Alan Ni
CEO, Touch ‘n Go Digital
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Gary Yeoh
Chief Commercial Officer, PayNet
Session host:
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Jame DiBiasio
Founder & Editor, DigFin Group
Networking Luncheon
Panel Discussion
Harnessing the power of cloud, AI to deliver hyper-personalisation and achieve effective risk management
Cloud and cutting-edge technologies are driving digitalisation. They enhance business processes, operational resilience, product performance, and data availability. AI in the cloud allows seamless data transfer, access, and analytics, as well as security automation.
- Increased adoption of cloud-based core banking systems for scalability, security, and cost-effectiveness
- Integrating AI and applied analytics into cloud computing for hyper-personalised experiences
- Leveraging cloud-based financial services apps to enable innovation and enhance digital offerings
- Implementing AI and ML—are we ready to secure data and combat fraudsters in the hybrid world?
- Cyber resiliency for business continuity, reducing risks and severity of attacks
Panellists include:
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Abid Adam
Chief Risk and Compliance Officer, Axiata
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Victor Lo
Head of Cloud & Cybersecurity, Malaysia Digital Economy Corporation (MDEC)
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Vincent Mok
Chief Risk Officer, GXBank Berhad
Session host:
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Wilson Chia
International Resource Director, The Asian Banker
Panel Discussion
Unlocking the Future of Finance: How open banking API drive digital transformation
The open banking approach continues to gain favour in 2023. Banks are developing scalable API capabilities to increase revenue streams and develop customer-centric products and services. Risks tied to sharing data with third parties, however, remain a challenge.
- Adoption of closed or hybrid API for data security
- Partnering with fintechs to provide omnichannel banking experiences
- Developing an integrated ecosystem for service expansion
- Applied AI and ML for real-time customer insights
Panellists include:
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Rafiza Ghazali
CEO Designate, KAF Digital Bank
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Bill Streitberg
Chief Information and Technology Officer, Hong Leong Bank
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Daniel Li
Chief Digital Officer, Bank of China Hong Kong
Session host:
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Christian Kapfer
Research Director, The Asian Banker
Closing keynote:
Reimagining the Bank of the Metaverse and the Future of Digital Finance
In this exciting session, we will embark on a journey through the age of virtual reality (VR), augmented reality (AR), and non-fungible tokens (NFTs). Discover how this approach enables decentralised finance (DeFi) to spark a wave of innovation.
- Exploring the potential role of the Bank of the Metaverse
- Benefits, risks, and regulatory considerations of DeFi
- Role of NFTs and digital assets
- Collaborative efforts to establish standards, interoperability, and governance frameworks
Panellists include:
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U-Zyn Chua
Co-founder and CTO, Cake Group
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Gerald Goh
CEO, Sygnum
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Peter D. Finn
Co-founder and CEO, Synectify
Session host:
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Jame DiBiasio
Founder & Editor, DigFin Group
Tea/Coffee break
Welcome Speech
- Foo Boon Ping, President and Managing Editor, The Asian Banker
Briefing on the Malaysia Awards Programme 2023 & Key Trends
- Awards programme: Process, methodology and scorecards
- Overview of the Malaysia’s retail banking market
- Key findings from the awards programme
- Best practices in Malaysia (based on submissions)
Presentation by :
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Christian Kapfer
Research Director, The Asian Banker
Finance Malaysia Awards Ceremony 2023
End of programme
*Please note that this is a working agenda and topics and speakers are subject to change.
Agenda & Speaking Opportunities:
- Sue Kim
- [email protected]
- +82 10 3521 5675
Exhibition & Sponsorship Opportunities:
- Grace Zhi
- [email protected]
- +65 8874 3111
Delegate Registration:
- Joshua Sangalang
- [email protected]
- +65 8874 3111