Finance Thailand 2024
  • 25 July 2024
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28 July 2023


Beijing, China





Bridging the digital divide: Innovations and challenges in Thailand's banking

The Thai banking sector is experiencing transformative change, propelled by digital disruption and the impending introduction of virtual banks. This shift, driven by changing customer behaviours and expectations, underscores the urgent need for banks to enhance their customer experiences to stay competitive. As the regulatory environment evolves, the Bank of Thailand is actively facilitating the emergence of these digital-only banks.

Despite the clear directives and regulatory support, banks face significant hurdles in accelerating their digital transformation. These challenges include the integration of cutting-edge technologies with legacy systems, addressing data security and privacy concerns, and responding to rapidly changing customer demands. Additionally, the technical and operational complexities associated with transitioning to cloud-based platforms can impede swift implementation.

This roundtable will explore the multifaceted challenges banks encounter as they adopt new technologies and strive to enhance operational efficiencies. We will explore strategies to overcome these obstacles, share best practices from the top 100 digital banks, and examine how strategic collaborations can drive innovation and enhance customer service in the banking sector. Insights will also be drawn from global trends such as the increasing reliance on data analytics and artificial intelligence to personalise banking services and manage risks more effectively.

Key focus areas include:

Out look

Strategic partnerships between FIs and fintechs to promote financial inclusion


Cognitive and hyperconnected banking

Mobile Payments

Building a secure and resilient cloud infrastructure

Digital Banking

Key trends shaping the future of digital payments

Data Analytics

Challenges in building a secure, inclusive, and data-driven financial ecosystem

Key focus areas include:

Banking transformation in the digital landscape

Developing a culture of data-driven decision-making

The future landscape of digital payments

Revolutionising digital customer engagement

Securing the digital frontier in the metaverse space

Who will attend?

  • Regulators and government officials
  • Chief executives, business heads and senior executives of retail/consumer banking, payments, and cards
  • Senior executives running the operations, technology, systems, digital channels, and methods of financial institutions
  • Fintech startups, blockchain companies, alternative providers of financing, and e-commerce players

Previous Speakers

Deniz Erhan

Thadpong Pongthawornkamol

Managing Director KASIKORN Business Technology Group (KBTG) speaker Martin Buchholz Head, Digital Consumer Banking
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Michael Caselberg

Martin Buchholz

Head, Digital Consumer Banking, CIMB Thai Bank
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Kumardev Chatterjee

Karin Boonlertvanich

EVP, Corporate Strategy and Innovation Division Head, Kasikornbank
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Kumardev Chatterjee

Iman Ghodosi

VP, Asia Pacific and Japan Backbase
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Event Pass

  • Full access to MEA Future of Finance Dialogue 2023
  • Full access to the event presentation slide decks
  • Access to the exhibition
  • On-demand access to event videos for six months
  • Access to networking app
  • Lunch and coffee breaks during the event
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MEA Future of Finance Dialogue 2023

Conrad Hotel, Dubai (Ballroom Section A, Level 4)

Sheikh Zayed Rd - Trade Centre - Trade Centre 1 - Dubai - United Arab Emirates

+971 4 444 7444

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