Between 2019 to 2022, banks will launch full digital banking blueprints, making more structural changes at the back office to tap fully into a rapidly…
Articles and opinions by Chris Kapfer
Big four banks to tidy up various messes coming from renewed pressure from regulators
The Japan-based messaging app shares its vision to the world during the recently-concluded LINE Conference 2019: To grow from a mere messaging app into…
Within six years, Nubank reached the 12 million customer mark, becoming the sixth largest financial institution in Brazil in terms of customer numbers
With the seemingly accelerating adoption of e-wallets, GCash, PayMaya and Grab vie for a large piece of the e-wallet pie but must first confront issues…
Sharp rise in electronic payment incidents in Australia resulted in substantial customer disruption in 2018.
ING and Suncorp emerge as victors from the fallout in regards to net promoter score while smaller banks are in danger to lose the most with the entry of…
While fintechs may take some market share away in specific niches, the partnerships, analytics, and value-add that leading banks are developing can keep…
Liquid Group founder and CEO, Jeremy Tan, describes the current payments landscape for non-bank financial institutions and believes personalisation to…