Friday, 31 March 2023

Best SME Bank in Vietnam -VietinBank

5 min read

By The Asian Banker

The best SME Bank brings the full suite of solutions across its  franchise to serve the needs of small and medium-sized enterprises (SMEs). It addresses the core financial needs of stakeholders as well as the owners and employees. It provides flexible financing options in the entire lifecycle needs of the business. 

This is supported by well-defined value propositions in each industry vertical. It digitises the bank’s processes and offers financing options. It provides a strong relationship banking approach to the larger enterprise segment to create the best-in-class customer engagement. This bank provides an integrated product and service platform that enables its clients to create additional value by helping their business grow and lower the operational costs. The bank also helps its clients to expand in regional and overseas markets.

The winning bank saw a double-digit growth in gross SME revenues. Despite the impacts of the pandemic, the bank showed resilience and managed to improve its return on assets (ROA), cost to income ratio (CIR) and non-performing loan (NPL) in its SME business. The bank’s SME banking contributed 27% to the total banking revenues and 34% to the total book value, making it one of the most SME-aligned commercial banks in Vietnam. The Best SME Bank in Vietnam is VietinBank.


About The Asian Banker

The Asian Banker is the region’s most authoritative provider of strategic business intelligence to the financial services community. The global research company has offices in Singapore, Malaysia, Hong Kong, Beijing and Dubai as well as representatives in London, New York and San Francisco. It has a business model that revolves around three core business lines: publications, research services and forums. Visit for details.

You may visit the Excellence in Retail Financial Services page at


For further information on the collaterals for winning banks, please contact:

Mr. Mobasher Zein Kazmi

Head of Research

Tel: (+61) 452 514 145

Email: [email protected]

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