Thursday, 30 March 2023

Best Retail Bank in the Philippines – UnionBank of the Philippines

5 min read

By The Asian Banker

The winning bank sustained above-industry performance despite setbacks brought by the COVID-19 pandemic. The bank achieved a double-digit growth year-on-year (YoY) in retail gross revenue. It also recorded a significant improvement in retail return on equity (ROE) at 33%, up from 20.4% in the previous year. The bank has onboarded about 2.5 million customer accounts. Contributing to the bank’s performance in 2021 was the bank’s ecosystem-focused customer acquisition strategy and digital capabilities. 

For demonstrating a long-term, sustainable, profitable franchise with customers as its core proposition, the Best Retail Bank in the Philippines is UnionBank of the Philippines.

For full list of The Asian Banker Philippines Awards, please visit

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