The banking industry is using AI and data strategies to meet customer preferences focusing on digital culture, secure operations, and partnerships to overcome…
Thursday, 7 December 2023
Our archives on Customer Experience
Digital bank LINE BK is diversifying into wealth management and SME lending to strengthen its position as a holistic financial service provider
In this RadioFinance session, industry experts discussed trends and technologies enabling the next level of customer experience
Bank Rakyat Indonesia is setting new benchmarks in the burgeoning affluent segment in the country with its BRI Prioritas programme, a robust suite of diversified…
Senior executives in the financial services industry discussed best practices and their preparedness to compete in the post-COVID digital world.
Heads of technology, operations, payments and security experts from leading institutions across Asia discussed and shared their perspectives on the evolving…
Abdy D. Salimin, chief information officer and director of technology and operations, PermataBank, highlighted the opportunities in digital transformation,…
Senior executives in data management, technology and risk management from leading banks in Southeast Asia shared their perspectives on challenges and how…
Senior executives in technology, operations and digital banking from the Philippines discussed the different cloud migration strategies adopted by banks…