In view of the coronavirus disease (COVID-19) outbreak, all event schedules have been moved to a time when we reasonably expect the crisis to be contained. Check our website for the new dates. Changes are made based on our coordination with the local industry players. Please get in touch with Sr. Program Manager: Essraa Mansi at for further clarifications.

  • 15 April 2020, Dubai UAE
  • (+971) 4427 3649

The Agenda

This agenda is intended to be highly interactive and all the panellists will be expected to participate continuously throughout the session.

Future of Finance Middle East 2020

15 April 2020, Dubai, UAE

15:00 – 15:30

Registration and morning networking

15:30 – 17:00

Opening remarks

International keynote

Evaluating the future of finance and beyond disruption

As technology innovation reshapes the financial services industry, the Middle East region moves faster towards the digital ecosystem implementations in wide expansion by robust current systems in technologies, such as AI, blockchain and quantum computing. Financial institutions must renovate the onboarding process and back office automation to overcome the challenges and build an exceptional customer centric product. In this interactive session, we will discuss the challenges we face in enhancing the customer experience and achieving sustainable economic growth.

  • Augmented reality/virtual reality (AR/VR) redefining the customer experience
  • 5G, blockchain, AI and machine learning revolutionising the financial sector
  • The rise of generation Z and mobile payments – where do we stand?
  • Designing a connected global digital wallet
  • Tokenisation and AI for payment data monitoring
  • 5G – The gateway to a prompt connected world
  • Security challenges tackled by open banking
  • Cloud computing evolving the customer preference and mitigating risk
  • Business intelligence vs. data analytics – adopting advanced technologies
  • Customer intelligence – stay on top of the game
17:00 – 17:30

Key Trends and best practices in retail finance and technology

  • Awards programme: process, methodology and scorecards
  • Latest updates on the key developments in retail finance and technology
  • Key findings from the awards programme

Presentation by Mobasher Zein Kazmi, Head of Research, The Asian Banker



This is a working agenda, content and speaker will be updated on a timely basis

For more details, please contact:

Essraa Mansi

Program Manager


(+971) 4427 3649