Banks are looking at "smarter" chatbots to deliver better customer experience, while also bringing down expenses and improving efficiency.
Saturday, 10 June 2023
Our researches and analysis on Industry Outlook
As retail banks look at how to deliver an even better customer experience, while also bringing down expenses and improving efficiency, chatbots are becoming…
Asia Pacific markets have seen a shift towards digital banking during the past few years. Nowadays, banks are placing more effort on mobile banking, such…
Janine Crisanto, research analyst at The Asian Banker, shares the findings from the Excellence in Retail Financial Services Programme on the income outlook…
Asia Pacific markets have seen a shift towards digital banking during the past few years. Nowadays, banks are placing more effort on mobile banking, such…