Christian Kapfer has served as research director since 2004, providing research and consulting services to top-tier financial institutions and their investors in benchmarking their business and strategic capabilities in consumer and retail financial services.
Bank of the Philippine Islands is expanding its reach and deepening retail loan market impact by enhancing digital and physical networks, embracing open…
TAB Global’s annual Retail Finance Leader of the Year award recognises outstanding contributions to sustainable banking and institutional transformation,…
Ivan Chang, head of institutional at Saxo emphasises digitalisation's growing importance, shifting client demographics, fintechs' impact on wealth management…
SBI Singapore’s CIO discusses YONO’s global expansion in US and Singapore, and its integrated super app that caters to over 60 million registered users…
The banking industry is using AI and data strategies to meet customer preferences, focusing on digital culture, secure operations, and partnerships to…
The bank achieved profitability in less than five years, with co-founder and CEO Coen Jonker highlighting the company’s success in South Africa and the…
OCBC's Head of Group Data Office, Donald MacDonald, reveals the bank's transformative journey integrating generative AI, exemplifying an inclusive approach,…
Wilson Chen, ZA Bank’s director of business in the Greater Bay Area, discusses the bank's success, fueled by its customer-centric approach, competitive…
CEO Jens Lottner shared Techcombank’s innovative approach and vision following the opening of its headquarters in Hanoi and Ho Chi Minh City in Vietnam
The banking industry is using AI and data strategies to meet customer preferences focusing on digital culture, secure operations, and partnerships to overcome…