InterviewsInterviews,
Interviews,
Ambition and discipline are the key values driving Abu Dhabi Commercial Bank’s reversal from loss to profitability under Group CEO Ala'a Eraiqat.
Research NoteResearch Note,
Research Note,
The Governor of the Central Bank of the United Arab Emirates, His Excellency Mubarak Rashed Al Mansoori discusses the transformation of the UAE Central…
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Research Note,
Innovations emerging from East and West African banking hubs are enabling the sector to take a lead in reaching Africa’s unbanked population but much remains…
Research NoteResearch Note,
Research Note,
Banks face high costs of maintaining extensive branch networks while having their market share eroded by the ever-growing presence of payments solutions…
InterviewsInterviews,
Interviews,
Mashreq Bank CEO Abdul Aziz Al Ghurair talks about his focus on innovation, support of SMEs, and customer centricity; and the bank’s emphasis on growth…
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Research Note,
The industry has to look beyond growing their market presence through traditional brick-and-mortar branches by exploring new channels like mobile banking…
Research NoteResearch Note,
Research Note,
Social media, coupled with data analytics, gives a more complete picture of the customer but banks face the challenge of having to make sense of masses…
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Research Note,
Mobile banking in Saudi Arabia is still growing and its development is contingent upon customer needs, as the actual number of mobile transactions is low.
Research NoteResearch Note,
Research Note,
With over 53 million unbanked still transacting in cash, Egyptian banks are looking to target this potentially lucrative market through mobile or prepaid…
Co-publishedCo-published,
Co-published,
Bank Muscat’s new phone banking platform with enhanced functionalities and customer recognition has brought about better customer service and satisfaction.…