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Published September 12, 2012

Should banks engage in real-time marketing?

The proceedings of the teleconsultation session held with leading data & analytics practitioners on the practical issues, opportunities and challenges of engaging in real-time marketing.

Date: September 12, 2012
Author: Tiah Wen Li
Categories: Data & Analytics, FSI Customer Relationship Management , Risk & Performance
Keywords: Real-time Marketing, OCBC, Donald MacDonald, Vinod Krishna, IBM, Cross-selling

I. Introduction 1.The Asian Banker quarterly teleconsultation sessions serve as a platform to discuss practical problems that bankers across the region are facing, on key industry topics impacting the financial services industry today. 2. The following report provides a summary of the key points p...

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