TCS faces staff retention and cross-selling challenges while making inroads in China’s core banking scene
Brent Zhu, head of TCS for Greater China, feels even though TCS is working on more than 14 banks systems in China, local competition and maintaining talented staff is making progress difficult. April 02, 2012 | Baron LaudermilkTata Consultancy Services Financial Solutions (TCSFS), a strategic business unit of Tata Consultancy Services (TCS) focusing on the implementation and maintenance of core banking systems and selling financial products, has been expanding its presence throughout greater China, from Hong Kong to Mainland China, from Taiwan to Macao. Chinese banks have been expanding rapidly, and the demand for core-banking systems has seen a surge. Yet it has encountered a problem with breaking into cross selling, keeping its attrition rate low, and competition from the increasingly dominant local competition.
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Categories: Channels, China, Core Banking, Technology & OperationsChannels,China,Core Banking,technology, Channels,China,Core Banking,Technology & Operations, Keywords:Brent Zhu, TCS, Business Analytics, Digital China Brent Zhu, TCS, Business Analytics, Digital China
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